SimpleChat logo
Dynamics CRM Omni channel add on
SimpleChat is a native, omni-channel solution that extends the power of Microsoft Dynamics CRM
With an add-on solution for contact centers, supporting instant, conveniet, multiple channels for
communicating with customers.

A consistent customer experience

SimpleChat allows organizations to respond to a customer’s communication on any channel, and even switch between channels, thus significantly enhancing customer satisfaction by providing a more efficient customer experience.

Speed and comfort

SimpleChat ensures quick responses to customer’s questions. Representatives can handle multiple conversations simultaneous and transfer files to and from the customer via any platform, including the customer’s camera on his/her Mobile Phone.

Advanced bot capabilities

SimpleChat contains a bot platform that automatically responds to questions asked by customers in self-service areas. The bot is exposed to the same database information as the representative, and can easily answer specific answers.
Elad Group Logo

Elad Software Systems specializes in the development, implementation and integration of innovative technologies, providing creative customer experience software solutions. Elad is proud to present SimpleChat – a native, omni-channel solution that extends the power of Microsoft Dynamics CRM with an add-on solution for contact centers, supporting instant, convenient, multiple channels for communicating with customers.
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WARMIMG UP

IM Conversation Monthly Limit
5,000
Monthly Fix Payment
$1,500
Per Additional Conversation
$0.50

GETTING SERIOUS

IM Conversation Monthly Limit
10,000
Monthly Fix Payment
$2,500
Per Additional Conversation
$0.40
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ENTERPRISE

IM Conversation Monthly Limit
20,000
Monthly Fix Payment
$3,500
Per Additional Conversation
$0.30

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